Welcome to Bambofy. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
- Bambofy operates this website to provide personalized baby clothing and accessories.
- By placing an order, you agree to these terms, our Privacy Policy, and other policies listed on our website.
2. Orders & Payments
- All orders are subject to availability and acceptance.
- We reserve the right to cancel or refuse any order at our discretion.
- Payment must be made in full at checkout via our secure payment gateway.
- Prices are listed in [Currency] and may be subject to change without prior notice.
3. Personalization & Custom Orders
- Personalized items are crafted based on the exact details provided by the customer.
- Please double-check all customization details before placing your order, as we cannot accept returns on personalized items unless there is an error on our part.
- Color variations may occur due to screen settings and handmade craftsmanship.
4. Shipping & Delivery
- We offer domestic and international shipping with estimated delivery times stated at checkout.
- Shipping times may vary due to unforeseen delays such as customs processing or carrier issues.
- We are not responsible for lost, stolen, or delayed shipments once they are in the carrier’s hands.
5. Returns & Exchanges
- Personalized items cannot be returned or exchanged unless there is a defect or an error in customization.
- Non-personalized items can be returned within 14 days of delivery in unused condition.
- Refunds will be issued to the original payment method after item inspection.
- Customers are responsible for return shipping costs unless we made an error.
6. Intellectual Property
- All content on this website, including product images, designs, and text, is the intellectual property of Bambofy.
- You may not copy, modify, distribute, or use any content without prior written consent.
7. Limitation of Liability
- Bambofy is not liable for any indirect, incidental, or consequential damages related to product use.
- Products should be used under adult supervision, and we are not responsible for improper use.
8. Fraud & Order Cancellations
- We reserve the right to cancel or refuse any order suspected of fraud or misuse.
- If you need to cancel an order, please contact us within 24 hours of purchase. After this period, orders may already be in production and cannot be canceled.
9. Governing Law
These Terms & Conditions are governed by the laws of USA/Wyoming, and any disputes will be handled in accordance with local regulations.
10. Contact Information
For any questions about our Terms & Conditions, you can reach us at:
Email: support@bambofy.com
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.